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What happens if my
water service is interrupted:
There can be several
reasons why water service can be interrupted such as a delinquent bill
causing shut off of water from our office, District crews are in the
area flushing hydrants, repairing main breaks, installing new pipes,
etc. This might cause a slight difference in the taste or odor of
the water once turned back on. Please note that the water is
perfectly safe to drink.
What happens when a main
break occurs:
 Our
crews isolate the pipe by shutting off valves and temporarily placing
the water supply out of service for a short period of time. After
repair or replacement of the broken pipe, it is thoroughly cleaned,
disinfected, and flushed prior to being reconnected to the system.
New pipe can produce a new pipe taste and/or odor. This is not
uncommon and will usually go away after a few weeks. Is is not
harmful in anyway.
What can happen when the
water service has been disturbed:
As in a water main break
or a hydrant being used, air pockets often form within the water pipes.
Natural mineral scale is on the inside of the pipes, and disturbances in
the flow of the water from the above activities often cause mineral
scale to slough off and discolor the water or produce particulate
matter. Try to avoid using hot water during this event, otherwise
flushing the hot water system will be necessary.
Emergency
Response: In the event of a water or wastewater
emergency, contact the District office at (303) 986-2275 for
24-hour emergency response.
The District is
responsible for maintenance and operation of the water
distribution and wastewater collection mains. Resident and
property owners are responsible for their service lines connecting
building structures to the mains.
Frozen
Service Pipes:
The District shall not be responsible for thawing frozen service
pipes or appurtenances from the meter pit to the structure.
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