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Welcome to our web site. We are proud to offer this added service to assist our customers in their questions pertaining to rates, drought restrictions and ways we can all conserve. Soil Amendment for ALL New Taps Required Effective August 1, 2008 Denver Water now requires soil preparation before appointments to set meters for new water service can be scheduled. This new operating rule, effective Aug. 1, 2008, applies to newly constructed residential, commercial and industrial properties throughout the Willowbrook Water service area. Importance of Soil Amendment:Amending your soil with compost has multiple benefits:
Program Description:
Approved Soil Amendment Product List Payment by Credit Card (Visa, Mastercard, Debit) We now accept credit card payments using Visa or Mastercard. Please call the office if you'd like to pay your bill using this method. We do not have recurring credit card payments; however, once in the system you would simply need to call each month with the amount you want to charge. Automatic Withdrawal (checking or savings) If you want your payment to automatically come out of your checking or savings account each month, please print our ACH form and return it to the office. Attach a voided check and make sure you sign the form. Our office must receive the form before you are billed in order for it to withdraw the funds. Your remittance will let you know if you've been set up and will say "paid by autowithdrawl". Online Payments There has been some confusion with customers when they make online payments through their bank. It has been assumed that our office gets the payment electronically once the customer makes a payment online. When a customer uses their computer to make a payment through their bank, the bank has a designated number of days (usually 5-7 business days) before they issue a check and mail it to our office. It is not done electronically and goes through the postal system. If you need to rush your payment, please either call to make a phone payment or use the drop slot in our door.
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Rebates for Conservation Please note that Willowbrook customer's qualify for Denver Water's Rebate Programs.
Denver Water is pleased to
offer six kinds of rebates (high-efficiency clothes washers,
high-efficiency toilets, low-flow toilets, ET controllers, rain sensors
and wireless rain sensors) for residential customers interested in
improving high-water-use appliances or adding efficiency enhancers to
their irrigation systems. Commercial, industrial, and institutional
customers can receive rebates for car washes, water-efficient toilets,
efficient irrigation devices and much more. For more information, please contact Denver Water at (303) 628-6000 or visit their web site at www.denverwater.org.
Many utility and service companies have temporary and permanent lines buried as little as 6" underground. Property owners are obligated to schedule locates before putting shovel to dirt. The Utility Notification Center of Colorado (UNCC) will provide you with a list of utility and service companies that you can call and arrange for service line locates on your property. Please contact UNCC at (800) 922-1987, or visit their web site at www.uncc.org.
Helpful Links Renovating Your Lawn After a Drought Water Softeners - Do You Need One? How Can I Test My Toilet For Leaks? How Can I Test My Sprinkler System? Indoor Self Audit to Save Water Outdoor Self Audit to Save Water What To Do If You Have Dirty Water Taste and Odor In Drinking Water
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