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Welcome to our web site. We are proud to offer this service to assist our customers in their questions pertaining to rates, drought restrictions and ways we can all conserve.
Rates Effective January 1, 2012 our water rates will be increased. Click here for more information. Useful Information ... Residential Indoor Water Use -
Toilets 26%
Older
toilets are 3.5-7 gallons/flush How much is a leak costing you?
Slow dribble
from faucet .1 gal/min Useful resources -
www.epa.gov/watersense Soil Amendment for ALL New Taps Required Before Willowbrook Water & Sanitation District and Denver Water will set new meters, property owners must amend their soil with compost so the soil more efficiently retains water. This rule applies to all new residential, commercial, government and industrial properties within the District. Click here for more information. Rebates for Conservation Please note that Willowbrook customer's qualify for Denver Water's Rebate Programs. Residential customers who receive water from Denver Water or a Denver Water distributor can qualify for rebates by replacing inefficient fixtures, devices and appliances with more efficient qualifying models. Rebates are available all year for purchases made between Jan. 1, 2012 and Dec. 31, 2012. Click here for the application and requirements.
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Payment by Credit Card (Visa, Mastercard, Debit) We now accept credit card payments using Visa, Mastercard and Discover. Please call the office if you'd like to pay your bill using this method. We do not have recurring credit card payments; however, once in the system you would simply need to call each month with the amount you want to charge. Automatic Withdrawal (checking or savings) If you want your payment to automatically come out of your checking or savings account each month, please print our ACH form and return it to the office. Attach a voided check and make sure you sign the form. Our office must receive the form before you are billed in order for it to withdraw the funds. Your remittance will let you know if you've been set up and will say "paid by auto withdrawl". We do not have automatic withdrawal from credit cards. Online Payments There has been some confusion with customers when they make online payments through their bank. It has been assumed that our office gets the payment electronically once the customer makes a payment online. When a customer uses their computer to make a payment through their bank, the bank has a designated number of days before they issue a check and mail it to our office. It takes 5-7 business days before our office gets the payment. If you need to rush your payment, please either call to make a phone payment or use the drop slot in our door.
Many utility and service companies have temporary and permanent lines buried as little as 6" underground. Property owners are obligated to schedule locates before putting shovel to dirt. The Utility Notification Center of Colorado (UNCC) will provide you with a list of utility and service companies that you can call and arrange for service line locates on your property. Please contact UNCC at (800) 922-1987, or visit their web site at www.uncc.org.
Helpful Links
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